Cockmoss Woods
Cockmoss Lane
Marton
Cheshire
SK11 9HX
Tel: 07552 837 765
Join our Newsletter
Privacy policy
This policy explains how On The Edge Events Ltd collects and uses personal information when you visit www.ontheedgeevents.co.uk, enquire, book a session or sign up to our newsletter. Last updated: 9 November 2026.
Who we are
On The Edge Events Ltd is the data controller for the personal data described here. Contact us at: On The Edge Events Ltd, Cockmoss Woods, Cockmoss Lane, Marton, Cheshire SK11 9HX. Email: info@ontheedgeevents.co.uk. Tel: 07552 837 765.
What we collect and why
Bookings and enquiries: when you use our booking form or contact form we collect your name, email address, phone number, preferred date, group size and any details you choose to give us (for example the age of the birthday child or any medical or access needs). We use this to answer your enquiry, take and manage your booking and keep everyone safe on the day. Our lawful basis is taking steps to enter into, and performing, a contract with you; for health or access information it is your explicit consent.
Participant agreement: before your session we ask each player (or a parent or guardian for under 18s) to sign our participant agreement online. We collect the player's name, date of birth, email address, mobile number, session date, emergency contact, any medical information you choose to give, your photo choice, the parent or guardian's name for under 18s, and your signature. We use this to confirm you understand the risks and rules, keep everyone safe on the day and deal with any claim. Our lawful basis is contract; for medical information it is your explicit consent, and for photos it is your consent, which you can withdraw at any time by emailing info@ontheedgeevents.co.uk.
Newsletter: if you sign up, we hold your name and email address to send you news and offers. Our lawful basis is your consent, and every email has an unsubscribe link.
Website analytics and advertising cookies: with your consent we use Google Analytics to understand how people use our website, and the Meta (Facebook) Pixel to measure and improve our adverts. These only load after you click Accept on our cookie banner. If you decline, they are not used.
Who we share it with
We do not sell your data. We use trusted service providers who process data on our behalf: EmailMeForm (our online forms), HighLevel (GoHighLevel, our customer records and online agreement forms; US-based, safeguarded by Standard Contractual Clauses and the UK Addendum), Mailchimp (our newsletter), Google (analytics), Meta (advert measurement) and IONOS (website hosting). Some of these providers may store data outside the UK; where they do, they use legal safeguards such as the UK International Data Transfer Addendum or Standard Contractual Clauses. We may also share information where the law requires it.
How long we keep your data (retention)
We keep booking records for up to six years after your session, so we can meet our accounting and tax obligations. Enquiries that do not lead to a booking are deleted within 12 months. Newsletter details are kept until you unsubscribe. Analytics data is kept for up to 14 months. Signed participant agreements are kept for 3 years after the session, or for under-18 players until they turn 21, in case of a claim. Medical information is deleted 12 months after the session.
Your rights
You have the right to ask for a copy of your personal data, to have it corrected or deleted, to restrict or object to how we use it, and to data portability. Where we rely on your consent you can withdraw it at any time, for example by unsubscribing from the newsletter or changing your cookie choice. To use any of these rights, email us at info@ontheedgeevents.co.uk. We will reply within one month.
Complaints
If you are unhappy with how we have handled your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
